Privacy Policy

Last updated: August 25, 2026

MathConcept Licensing Limited (“MathConcept”, “we”, “our” or “us”) respects your privacy and is committed to handling personal information in a careful, transparent and responsible way.

This Privacy Policy applies to personal information collected through our franchise enquiry website, including mathconceptfranchise.com, and through related franchise recruitment, application, meeting and communication processes.

MathConcept Licensing Limited is incorporated in Hong Kong and supports MathConcept franchise development in different markets, including Australia, the United Kingdom, Canada and other international locations. We handle personal information in accordance with applicable privacy laws in the markets where we operate or receive enquiries.

1. Personal Information We Collect

When you make a franchise enquiry or apply to become a MathConcept franchisee, we may collect personal information including:

• your name;
• contact details, including email address, phone number, country, city and address;
• preferred market, territory or location of interest;
• business background and work experience;
• education, qualifications and professional experience;
• information about your interest in MathConcept and franchise ownership;
• financial capacity or investment-readiness information;
• company or business details, where applicable;
• information shared in enquiry forms, application forms, meetings, emails or messages;
• documents or information you choose to provide to support your franchise enquiry or application; and
• website usage information, including cookies, analytics data and technical information such as IP address, browser type and device information.

We only collect personal information that is reasonably necessary for our franchise recruitment, assessment, communication, business development and compliance purposes.

2. How We Collect Personal Information

We may collect personal information when you:

• submit a form on our website;
• request franchise information;
• contact us by email, phone, social media, messaging platform or other communication channel;
• book or attend a call, meeting, webinar or information session;
• complete a franchise enquiry, application, due diligence or onboarding form;
• provide documents or information to us as part of the franchise assessment process; or
• interact with our website, advertisements or online content.

Where reasonable and lawful, we may also collect information from public sources, professional advisers, service providers, referral sources or other third parties involved in the franchise enquiry or assessment process.

3. Why We Use Personal Information

We may collect, hold, use and disclose personal information for purposes including:

• responding to franchise enquiries;
• providing information about MathConcept franchise opportunities;
• assessing whether a potential franchise opportunity may be suitable;
• arranging calls, meetings, presentations and follow-up communication;
• reviewing a prospective franchisee’s background, experience, proposed market and business readiness;
• conducting franchise application, due diligence and onboarding processes;
• preparing and managing franchise documentation;
• providing training, support and communication to franchisees;
• managing our franchise network and international expansion;
• improving our website, recruitment process, systems and services;
• sending relevant updates, event invitations, marketing communications or franchise opportunity information;
• meeting legal, regulatory, accounting, audit, record-keeping and compliance requirements; and
• protecting our rights, business, brand, confidential information and franchise system.

4. Legal Basis and Consent

Where required by applicable law, we rely on one or more lawful bases to handle personal information, including:

• your consent;
• taking steps at your request before entering into a possible franchise relationship;
• our legitimate business interests in responding to enquiries, assessing franchise opportunities and developing our franchise network;
• performance of a contract or potential contract;
• compliance with legal or regulatory obligations; and
• protecting our legal rights and business interests.

You may withdraw consent where we rely on consent, subject to any legal or contractual limitations.

5. Marketing Communications

We may send you information about MathConcept franchise opportunities, events, updates and related business opportunities.

You may unsubscribe from marketing communications at any time by using the unsubscribe method provided in the communication or by contacting us.

6. Disclosure of Personal Information

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy, including to:

• MathConcept group entities;
• authorised officers, employees, consultants and representatives;
• franchise recruitment, CRM, website, hosting, cloud storage, email, communication and IT service providers;
• professional advisers, including lawyers, accountants, auditors and consultants;
• banks, landlords, suppliers or other third parties involved in a proposed franchise process, where relevant and appropriate;
• regulators, courts, government authorities or law enforcement bodies where required or authorised by law; and
• other parties with your consent or where otherwise permitted by law.

We do not sell your personal information.

7. Overseas Transfers

Because MathConcept operates internationally, your personal information may be stored in, accessed from or transferred to countries or regions outside the place where you live or submit your enquiry.

These may include Hong Kong, Australia, the United Kingdom, Canada and other countries where MathConcept group entities, franchise-related personnel or approved service providers operate.

Where personal information is transferred internationally, we take reasonable steps to ensure it is handled appropriately and consistently with this Privacy Policy and applicable privacy requirements.

8. Cookies and Website Analytics

Our website may use cookies, analytics tools and similar technologies to operate the website, understand website traffic, improve user experience and support marketing activities.

You may be able to manage cookies through your browser settings. If cookies are disabled, some website features may not function properly.

9. Security and Retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including franchise assessment, legal, regulatory, accounting, reporting and business record purposes. When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it, unless we are required or permitted by law to retain it.

10. Your Rights

Depending on the privacy laws that apply to you, you may have rights to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• object to or restrict certain uses of your personal information;
• withdraw consent where processing is based on consent;
• unsubscribe from marketing communications; and
• make a privacy complaint.

These rights may be subject to legal, regulatory or contractual limitations.

11. Access, Correction and Privacy Requests

If you wish to access, correct or make a request about your personal information, please contact:

Privacy Officer
MathConcept Licensing Limited
Address: 15/F, Vita Green Tower, 918 Cheung Sha Wan Road, Kowloon, Hong Kong
Email: [email protected]

We may need to verify your identity before responding to your request.

12. Complaints

If you have a question or complaint about how we handle personal information, please contact our Privacy Officer at [email protected].

We will review your complaint and may contact you for further information. We will aim to respond within a reasonable time.

If you are not satisfied with our response, you may have the right to contact the privacy regulator in your country or region.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or information handling practices.

The latest version will be made available on our website.